Selected work - What we’ve built and why.

Six years of engagements, read in order. The early ones are the open-source decade — semi-custom systems at a tenth of the cost. The recent ones are AI-native — reaching further on smaller budgets. They’re deliberately abstracted, because the shape of the work translates across industries better than the specifics anyway.

Engagements

Regional vehicle services operator

Process modernization

When modernization is the capability

A regional services operator running on tools designed for a different decade. The work itself was sound; the friction around it had been compounding for years.

We modernized the surface without rewriting the process — turning a location-locked desktop workflow into a web-native system any device on the network could run.

The work hadn’t changed in years. The tools holding it back hadn’t either. Removing that friction unlocked capacity we’d been trying to staff our way around.

Operations leadership, Regional vehicle services operator

Direct-to-consumer ecommerce operator

Data activation

Customer data isn’t an asset until you can act on it

A DTC operator with years of customer history locked inside a fulfillment platform that shipped boxes but exposed nothing else. The asset existed; it wasn’t reachable.

We built the parallel pipeline that should always have been there. Email marketing, cohort financial reporting, and a remarketing engine arrived in quick succession on top of it.

Every customer was already in the database. The business simply had no way to reach them. The same audience started producing more revenue once we could act on what we already had.

Growth leadership, Direct-to-consumer ecommerce operator

Mid-market commercial construction firm

Legacy data activation

Legacy data, modern speed

A construction firm whose financial system had been the system of record for decades. The data was complete; the speed at which the business could reach it had collapsed.

We built a parallel data layer and new workflow tools alongside the legacy system. The original kept running, untouched. The business that runs on it got noticeably faster.

Their data was already valuable. The time to reach it was killing us. Once that changed, we started asking better questions of our own business.

Finance leadership, Mid-market commercial construction firm

High-volume transportation and logistics provider

Operational systems

Visibility through a chain that didn’t want to be seen

A logistics provider moving enormous volume but able to answer “where is it?” only by phone calls down a chain of intermediaries. Every handoff was a place visibility went dark.

We built tracking that follows a shipment across every party in the chain, so a status question resolves in a screen instead of a sequence of phone calls.

We weren’t slow at moving freight. We were slow at answering where it was. Closing that gap changed how our customers felt about us more than any speed improvement could have.

Operations leadership, High-volume transportation and logistics provider

Early-stage consumer services startup

Product validation

The cheapest version of the truth

A founder with a sharp idea: bring a personal service to the customer’s door instead of making them travel to it. The product was buildable. The open question was whether the unit economics could ever close.

We built the real thing — booking, dispatch, provider logistics — and used it to answer the only question that mattered. The honest answer was no. Learning that cheaply was the win.

They could have just built what I asked for and cashed the check. Instead they built it to test the thing I was afraid to test. It didn’t work — and finding that out for a fraction of the cost was worth more than a product that would have failed slower.

Founder, Early-stage consumer services startup

Multi-unit operator seeking a turnaround

Decision intelligence

A diagnosis before a prescription

Most struggling businesses are handed a growth plan when what they need first is a diagnosis. Marketing spend on a leaking bucket is just faster loss.

We built an engine that reads fifty-plus data points across finance, operations, and demand, then produces a sequenced plan — what to stabilize now, what to grow once the foundation holds.

We had been told to grow for two years. What we needed was someone to tell us where we were losing money and in what order to fix it. That ordering was the whole game.

Ownership, Multi-unit operator seeking a turnaround

Internal venture — applied AI products

Applied AI products

Lawyer-grade documents, without the lawyer-grade gate

Certain legal documents are formulaic in structure but deeply personal in detail. The expertise is real; the cost of accessing it puts the document out of reach for the people who most need one.

We built an AI-native product that interviews the user, reasons about their specifics, and assembles a precise, defensible document — one of our own ventures, and a template for what applied AI makes newly affordable.

The document was never the hard part. The reasoning about someone’s actual situation was. That’s exactly the part we used to think only a person could do — and exactly the part the model turned out to be good at, under the right guardrails.

Product lead, Internal venture — applied AI products

Tell us where the value is stuck.

Headquarters

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